36 Processing Time Diagnostics

36.1 Overview

The Processing Time Diagnostics window provides a comprehensive overview of program activity and configured processing times. It helps with analysis and troubleshooting of time-controlled processing.

Access: Menu Tools → Processing Time Diagnostics…

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36.2 Tab: Runtime

Shows program activity for the last 30 days based on the heartbeat mechanism.

Display

Column	Description
Date	Day of the activity period
Start	Program start time
End	Time of last known activity
Duration	Total runtime of the activity period

Heartbeat

The program regularly updates a timestamp (every 60 seconds). Activity periods are reconstructed from these timestamps.

Usage

• Check availability: Was the program active at certain times?
• Detect restarts: Multiple periods in one day indicate restarts
• Analyze runtime: How long did the program run in total?

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36.3 Tab: Global Processing Times

Shows the global time window settings configured in program options.

Display

Information	Description
Status	Whether global time windows are enabled
Weekdays	Active processing days
Period	Configured From-To time range
Currently Active	Whether a time window is currently active
Next Window	When the next time window begins

Changes

Global processing times are configured in Program Options under Processing.

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36.4 Tab: Profile-Specific Processing Times

Lists all profiles that have defined their own processing times (independent of global settings).

Display

Column	Description
Profile	Profile name
Schedule	Summary of configured times
Status	Whether the time window is currently active
Next Window	Start of the next time window
Window Ends	End of current time window (when active)
Processed Today	Number of files processed today

Detail View

Double-clicking a profile opens the detail view with: - Complete schedule configuration - Processing history - Next scheduled times

Configuring Profile-Specific Times

1. Open profile → General
2. Enable Use profile-specific processing times
3. Configure schedule (weekdays, time ranges, repetitions)

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36.5 Tab: Waiting Files

Shows files waiting for their time window.

Display

Column	Description
File	Full path to the waiting file
Profile	The profile that will process the file
Detected At	Time when the file was found
Waiting Until	Start of the next time window
Remaining	Remaining wait time

Waiting Files Occur When:

1. A file is found outside the global time window
2. A file belongs to a profile whose time window is not active
3. A profile with “Once per time window” has already processed in this window

Actions

Action	Description
Process Now	Process selected file immediately (ignores time window)
Remove from Queue	File will not be processed

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36.6 Schedule Types

Time Range (FromTo)

Processing during a time range (e.g., 09:00-17:00): - Files are processed immediately when they appear in the time window - Unlimited processing per time window

Time Point (At)

Processing at a specific time (e.g., 09:00): - Processing only once per time window - Files that appear later wait for the next window

Catch-Up

When enabled, missed processing is caught up: - Example: Time point 09:00, Catch-up 30 minutes - If program starts at 09:15, processing still occurs - After 09:30, the time window is missed

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36.7 Troubleshooting Tips

Files Are Not Being Processed

1. Check global time windows: Is the current time window active?
2. Check profile-specific times: Does the profile have its own restrictions?
3. Check waiting files: Is the file waiting for a time window?
4. Check runtime: Was the program active at the expected time?

Processing Does Not Occur at Expected Time

1. Time point vs. time range: With “time point”, only one processing per window
2. Catch-up setting: Was the window possibly missed?
3. Check system time: Is the computer’s system time correct?

Unexpected Delays

1. Other profiles: Are FileGroups blocking processing?
2. Check interval: How often does the program check? (Default: 2 minutes)
3. System load: Is the system overloaded?